Aoibhe — Connect

Inputs · Aoibhe is listening

Wherever your clients reach you.

Outlook 8 unread

Gmail 12 unread

WhatsApp 1 new

Webchat live now

Google Calendar 3 upcoming

Outlook Calendar 1 today

Knowledge base 47 docs · cited 14× today

Aoibhe

live · listening to 4 channels

Outlook · 02:14 · Aoibhe O’Sullivan

Hi, my motor renewal is due 14 Mar and I’m thinking of switching. What are my options?

Aoibhe

Got it — your motor cover renews on 14 Mar. Your no-claims bonus is protected at 8 years [motor-policy-2024.pdf:L142]. I’ve flagged you in the queue and held a slot with Mary for Tuesday afternoon. Want me to draft three quote requests in parallel?

ClientAoibhe O’Sullivan Renewal14 Mar VehicleSkoda Octavia Risklapse

Gmail · 09:41 · Walsh Bakery Ltd

We’re moving to a new office on Pearse Street next month — need to update the commercial policy. Can you let me know what you need?

Aoibhe

Updating your commercial policy address — quick one: what’s the new floor area? I can mirror your current EL/PL cover and re-rate from there [commercial-policy-FAQ.pdf:L78].

ClientWalsh Bakery Ltd Changeaddress Propertycommercial

WhatsApp · 23:41 · Conor Murphy

Hi, we had a leak overnight in the kitchen — water damage and a fallen ceiling tile. 3 photos attached.

Aoibhe

Sorry to hear that — I’m opening a claim now. Tagged the 3 photos as damage evidence (0.92 confidence) and held the conversation for Mary [home-policy-2024.pdf:L312]. Are you or anyone else hurt?

ClientConor Murphy Typehome claim Photos3 · damage Injurynone

Webchat · 13:08 · New visitor

Looking for travel insurance for a family of four to Spain in July.

Aoibhe

Happy to help. Quick check — is this annual multi-trip or single-trip? Standard medical excess is €75 per claim [annual-travel-policy-2024.pdf:L142], with €150 extra for any pre-existing conditions.

New leadtravel Family4 DestinationSpain · July

Aoibhe is processing · 1 question at a time

Outputs · Spawning in your dashboard

Real broker artefacts.

Today’s queue

Aoibhe O’Sullivan 02:14

Urgent Renewal · Motor

2019 Skoda Octavia · 8 yrs NCB · awaiting Mary’s review.

Calendar · Google · bk_4f72e Held

14/03

Tuesday afternoon

14:00 · 30 min · Mary Walsh

Renewal · Motor Urgent

2019 Skoda Octavia · comprehensive · NCB protected

Client

Aoibhe O’Sullivan · D04 X2N9

Vehicle

191-D-29481 · 1.6 TDI · €14,500

Cover

Comprehensive, social + commuting

Cited

motor-policy-2024.pdf:L142

Today’s queue

Walsh Bakery Ltd 09:41

Policy change · Commercial Routine

Address change · Pearse Street · awaiting floor area to re-rate.

Policy change · Commercial Routine

Address change · Pearse Street · 9 staff

Client

Walsh Bakery Ltd · turnover €1.2M

Change

Trading address only — cover bands held

Awaiting

Floor area · client to confirm

Cited

commercial-policy-FAQ.pdf:L78

Today’s queue

Conor Murphy 23:41

Urgent Claim · Home

Storm damage · Bray · 3 photos · injury check pending.

Claim · Home Urgent

Storm damage · Bray premises · 3 photos attached

Property

12 Strand Rd, Bray · A98 X4PT

Damage

Roof leak · fallen ceiling tile · kitchen

Photos

IMG · damage-photo · 0.92

Cited

home-policy-2024.pdf:L312

Today’s queue

New visitor · Webchat 13:08

New quote · Travel Routine

Family of 4 · Spain · July · awaiting cover-type confirmation.

Calendar · Outlook · follow-up Held

02/06

Monday morning

10:00 · 20 min · Mary Walsh

New quote · Travel Routine

Family of 4 · Spain · July · annual vs single-trip pending

Lead source

Webchat · landing page

Travellers

2 adults · 2 children

Awaiting

Cover type · travel dates

Cited

annual-travel-policy-2024.pdf:L142