2019 Skoda Octavia, social + commute, full Irish licence 8 yrs, no claims protected. Awaiting broker review.
Eircode · D04 X2N94 turns
Conor Murphy
01:48
UrgentClaim · Home
Storm damage at Bray premises overnight. Aoibhe flagged injury risk — escalated with photos and time-stamped report.
Verified client11 turns
Niamh Kelly
01:22
Renewal · MotorRoutine
Renewal review for 2022 Hyundai Tucson. Mileage drop from 18k to 9k flagged for re-rate.
€1,847 prev6 turns
Walsh Bakery Ltd
00:54
Policy change · CommercialRoutine
Adding two part-time bakery staff to EL policy. Aoibhe collected payroll bands and updated PI requirements.
Turnover · €1.2M9 turns
Patrick Doyle
23:11
UrgentComplaint
Client raised regulatory concern about previous renewal letter. Routed to senior broker with full transcript.
CCMA flagged14 turns
Saoirse Byrne
22:40
Document explanation · TravelRoutine
Asked about excess clause on annual multi-trip policy. Aoibhe quoted §4.2.1 with line citation.
Verified client3 turns
Aoibhe O'Sullivan
Conversation · cv_8f2a4 · started 02:11 · 4 turns
UrgentNew quote · Motor
Aoibhe
Hi, I'm Aoibhe — your digital insurance assistant. I can help you collect everything we need for a motor quote, and a broker will review and confirm. To start: what type of cover are you after — comprehensive, third party fire and theft, or third party only?
Client
Comprehensive please. New policy, switching from another broker.
Aoibhe
Got it — comprehensive, new business. Could I take the registration and a few details on the vehicle?
Client
191-D-29481. 2019 Skoda Octavia 1.6 TDI. Worth around €14,500. About 11,000 km a year.
Aoibhe
Thank you. Your no-claims bonus is protected at 8 years per the document you shared [motor-policy-2024.pdf:L142]. Last question on the vehicle — where is it kept overnight?
Broker Task Summary
New quote · MotorUrgent
2019 Skoda Octavia · comprehensive · new business
Client
Aoibhe O'Sullivan · D04 X2N9
Contact
aoibhe.osullivan@example.ie · 087 412 8839
Vehicle
191-D-29481 · 1.6 TDI · €14,500 · 11,000 km/yr
Cover
Comprehensive, social + commuting
Licence
Full Irish · 8 years · NCB protected
Claims
None in last 5 years
Cited
motor-policy-2024.pdf:L142–148
Escalation
Urgency: routine renewal lapse risk on prior policy